How KP's went from nearly closing the doors to adding locations with Lockii
Building KP's
It started with a love for trailers. Eric Scherer owned them because the utility was useful, but then people kept borrowing them and sticking him with the maintenance bill. So he made it official and started renting them out instead.
Right away, one question stuck with him: how could he run this in his sleep? He started paying for trailer maintenance, the requests kept coming for different trailer types, and the fleet grew from there into KP's Trailer and Equipment Rental in Cicero, Indiana.
Today the fleet covers real jobs across Central Indiana, car haulers, dump and deckover trailers, enclosed units, and utility trailers, serving homeowners, weekend warriors, contractors, and tradespeople who all need the same thing: reliable gear and a rental that does not slow their project down.
Why Eric chose Lockii
Eric wanted his rentals to run on auto-pilot, but his old system could not get him there. After repeated requests and tests, it was clear no other system could deliver 100% contactless rentals. Without that, the business he had built started to feel like more trouble than it was worth.
It got serious enough that Eric was considering closing the doors. Instead, he went looking for someone who could run his trailer rentals on auto-pilot, true 24/7 self-service with no hands on individual transactions.
Lockii was the answer. One system handled online booking, walk-up QR reservations, digital lock codes, automated payments, and self-serve returns. The 100% hands-off model was exactly the feature that drew Eric in.
What changed after moving to Lockii
The turnaround was dramatic. Eric went from considering closing the business to looking at adding three more locations. KP's now runs 100% self-service rentals 24/7, with no hands on individual transactions.
Customers book on the website or scan a QR code when they arrive, and they receive everything they need to access the trailer or equipment on their own. Pickup and returns run around the clock, no waiting on office hours, no phone tag.
KP's is now one site with contracts in negotiation for three more. In Eric's words, the ability to expand is going through the roof.
Real moments from the lot
Eric's favorite proof comes from his long-time renters. They always liked the 24/7 service, but they used to struggle through his old website and booking process.
Now those same customers call him after booking on the new site, just to say how much easier it is and how happy they are to be a part of it. They love the quickness and the availability, the exact experience the old system could never give them.
If you are looking for a 100% hands-off rental processing system with the easiest backend, smoothest customer booking and payment systems, and the best customer service and support in the industry, then you are in the right place. Lockii changed my world and allowed me to expand my rentals in so many areas.
Eric Scherer, KP's Trailer and Equipment Rental
What comes next for KP's
Eric's goal is to grow KP's to at least five locations in the next year and replace his day-job income, and now, with Lockii running the self-serve engine, that plan went from a long shot to a pipeline of signed and pending sites.
His advice to other rental operators is simple. Lockii is the only system he has found that is inexpensive, a genuinely quality product backed by genuinely quality people, that is truly hands-off at scale. In his words, the platform is "unprecedented in the industry".